COMMISSIONS BY RB ILLUSTRATION
  • Home
  • Commission Options
    • Character Commissions
    • Scenes
    • Mini Tokens
  • Gallery
  • How to Order
  • FAQs and T&Cs
  • Got a Question?
  • Main Site

FAQs and Terms & Conditions

Frequently Asked Questions

I don't have GBP, how do I pay?
I send out invoices with prices in GBP, and PayPal/Square will convert your currency automatically.

What do I do if I only have a written description of my character?
That's fine! I have plenty of experience working from written references only. I only ask that you understand that though I'll do my best to bring your ideas to life, there may be some discrepancies between what you're picturing and what I create.

I have a character but I don't know what I want them to look like yet. Can you design them for me?
Yes! For an additional fee, I can design a character for you. When you send your enquiry, please mention this, and we can work out a price. I can then produce several sketches with variations for you to choose between before I create the final piece.

Can I post the artwork online or use it as my profile picture?
Yes! Please include credit somewhere in the description or on your page, either by including my social media handle (@rbillustration on Twitter/Instagram) or my main website URL: http://rb-illustration.co.uk

Can I print the artwork?
If it's for personal use (i.e. displaying on your wall), yes.

Can I sell the artwork or use it to promote a product/service?
No. If you would like to purchase artwork with the intention of using it commercially, please use the contact form to send an enquiry and we can discuss rates.

I got a cheaper quote from another artist, will you match it?
No. Payment plans are available on all commissions of £50 or over, but all quotes are final.

Terms & Conditions

  • I reserve the right to decline any commission request for any reason.
  • I accept payments in GBP only via Square or PayPal invoicing.
  • Upon agreement of a price, I will send an invoice which remains valid for a period of 7 days. If the invoice is not paid within this time, the invoice will be voided and the commission cancelled.
  • If the customer requests to cancel during the commission process, a partial refund will be given, proportionate to the amount of work that has been completed.
  • Refunds will not be given on completed artwork.
  • If I need to cancel a commission through no fault of the customer, a full refund will be given.
  • Commissioned artwork may not be used for commercial purposes or resold, unless specifically purchased as a commercial-use commission.
  • The customer retains all copyright to their intellectual property (their characters and concepts), and I retain all copyright to my artwork. I may include commissioned work in my online portfolio, social media and/or YouTube channel. If the customer does not wish for their commission to be included in any of these, they must state this when they enquire.
Powered by Create your own unique website with customizable templates.
  • Home
  • Commission Options
    • Character Commissions
    • Scenes
    • Mini Tokens
  • Gallery
  • How to Order
  • FAQs and T&Cs
  • Got a Question?
  • Main Site