Frequently Asked Questions
I don't have GBP, how do I pay?
I send out invoices with prices in GBP, and PayPal/Square will convert your currency automatically.
What do I do if I only have a written description of my character?
That's fine! I have plenty of experience working from written references only. I only ask that you understand that though I'll do my best to bring your ideas to life, there may be some discrepancies between what you're picturing and what I create.
I have a character but I don't know what I want them to look like yet. Can you design them for me?
Yes! For an additional fee, I can design a character for you. When you send your enquiry, please mention this, and we can work out a price. I can then produce several sketches with variations for you to choose between before I create the final piece.
Can I post the artwork online or use it as my profile picture?
Yes! Please include credit somewhere in the description or on your page, either by including my social media handle (@rbillustration on Twitter/Instagram) or my main website URL: http://rb-illustration.co.uk
Can I print the artwork?
If it's for personal use (i.e. displaying on your wall), yes.
Can I sell the artwork or use it to promote a product/service?
No. If you would like to purchase artwork with the intention of using it commercially, please use the contact form to send an enquiry and we can discuss rates.
I got a cheaper quote from another artist, will you match it?
No. Payment plans are available on all commissions of £50 or over, but all quotes are final.
I don't have GBP, how do I pay?
I send out invoices with prices in GBP, and PayPal/Square will convert your currency automatically.
What do I do if I only have a written description of my character?
That's fine! I have plenty of experience working from written references only. I only ask that you understand that though I'll do my best to bring your ideas to life, there may be some discrepancies between what you're picturing and what I create.
I have a character but I don't know what I want them to look like yet. Can you design them for me?
Yes! For an additional fee, I can design a character for you. When you send your enquiry, please mention this, and we can work out a price. I can then produce several sketches with variations for you to choose between before I create the final piece.
Can I post the artwork online or use it as my profile picture?
Yes! Please include credit somewhere in the description or on your page, either by including my social media handle (@rbillustration on Twitter/Instagram) or my main website URL: http://rb-illustration.co.uk
Can I print the artwork?
If it's for personal use (i.e. displaying on your wall), yes.
Can I sell the artwork or use it to promote a product/service?
No. If you would like to purchase artwork with the intention of using it commercially, please use the contact form to send an enquiry and we can discuss rates.
I got a cheaper quote from another artist, will you match it?
No. Payment plans are available on all commissions of £50 or over, but all quotes are final.
Terms & Conditions
- I reserve the right to decline any commission request for any reason.
- I accept payments in GBP only via Square or PayPal invoicing.
- Upon agreement of a price, I will send an invoice which remains valid for a period of 7 days. If the invoice is not paid within this time, the invoice will be voided and the commission cancelled.
- If the customer requests to cancel during the commission process, a partial refund will be given, proportionate to the amount of work that has been completed.
- Refunds will not be given on completed artwork.
- If I need to cancel a commission through no fault of the customer, a full refund will be given.
- Commissioned artwork may not be used for commercial purposes or resold, unless specifically purchased as a commercial-use commission.
- The customer retains all copyright to their intellectual property (their characters and concepts), and I retain all copyright to my artwork. I may include commissioned work in my online portfolio, social media and/or YouTube channel. If the customer does not wish for their commission to be included in any of these, they must state this when they enquire.
